Ad Operations Specialist



Ad Operations Specialist
Location:  New York
Reporting to: Senior Ad Operations Manager

Role Overview

The Ad Operations Specialist is integral to providing digital advertising solutions and optimization. This position will work closely with Sales to develop plans and fulfill campaigns. The Ad Operations Specialist is a key member of the team contributing to process improvement and growth of our ability to execute campaigns quickly, accurately and efficiently.

Key Responsibilities

Individual Contributor Responsibilities

= Support Account Managers in completing RFP requests and pulling inventory availability.

= Complete insertion order documentation including technical spec documents.

= Implement display ad campaigns on client properties using DoubleClick for Publishers (DFP).

= Manage the receipt, testing and any required technical adjustments of creative in time for campaign launch.

= Monitor campaigns to ensure optimal performance and full delivery.

= Pro-actively analyze campaign performance and recommend campaign optimizations.

= Prepare and deliver campaign reports for the sales team as needed.

= Reconcile managed campaigns at the end of each month and partner with finance team to ensure proper billing.

Team Responsibilities

= Assist in the development of strategies to increase ad product performance.

= Identify and recommend solutions to help streamline the “pre” and “post” sales process of campaign execution.

Skills and Experience

= Experience with publisher ad-serving and ad management technologies (DFP preferred).

= Knowledge of 3rd party tags.

= Working knowledge of Excel, familiarity with HTML.

= Strong organization and time managements

= Ability to meet tight deadlines under pressure.

= Excellent written and verbal communication skills.

= Strong organization and time management skills.

= Must possess a sense of humor and accompanying positive attitude.

= 3-5 years related experience.

= BS or equivalent (computer science, engineering or related) preferred

= English language proficient

= Experience creating and monitoring PMP and PG deals through GAM.

Culture Fit

At Time Out Group we believe in diversity and equal opportunity for all people.  We do not discriminate against external or internal candidates on the basis of age; disability; gender reassignment; race; religion or belief; sex; sexual orientation; marriage and civil partnership; and pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world and the pursuit of happiness, after all, we are in the happiness business.

Company Overview – Time Out Digital

Time Out Group comprises two business divisions. Time Out Market and Time Out Digital. Time Out Digital is the Group’s multi-platform media, entertainment and e-commerce business with a global content distribution network comprising online, mobile, apps, social channels, magazines, guides, Live Events and international licensing agreements. Time Out seeks to grow earnings from B2C and B2B relationships through e-commerce and offers as well as through advertising from businesses, including both global brands and local businesses. The Group manages its own operations across 76 cities and 20 countries and extends that reach through franchise partners in a further 32 cities across the world.

About Time Out Group plc


Time Out is, and always has been, your best friend in the city. It all began in London in 1968 when Time Out helped people explore the exciting new urban cultures that started up all over the capital and we have consistently maintained our status as the ‘go to’ source of inspiration for both locals and visitors alike. Today, we are bringing our hunger for discovery and our honest voice to 108 cities in 39 countries all over the world, reaching a global monthly audience of 242 million. We are proud to say that we are now the leading global media and entertainment business that inspires and enables people to make the most of the city. If you want to know about food, attractions, art, culture, shopping, nightlife and travel, then Time Out is your social companion.

Everything we do helps people discover, book and share what the world’s cities have to offer. From our powerful content and top-quality curation to the products and selected offers that can be booked directly with us, the solutions for partners to connect with our audience, or the imagination of our Live Events – we are global and no one knows the city like us. Our global reach includes a massive online presence, mobile applications, city magazines, guides and more. Now Time Out Market is taking that to the next level, bringing the best of a city together under one roof in Lisbon, and in other cities around the world soon.


Time Out Group comprises two business divisions; Time Out Digital and Time Out Market. In 2016, the Group was listed on London's AIM stock exchange, raising investment to position the company for the next stage of its growth and development. It is an exciting time as we are evolving this iconic brand into a digital, transactional business and continue to shape the future of the city experience for both locals and visitors.

Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world’s greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with colleagues from New York to Paris, Tokyo and Sydney and beyond. We are all driven by our passion to deliver the very best of the city experience and by our belief in the power of discovery. Our integrity, passion, curiosity, creativity and openness make us successful and a unique team.