Assistant Maintenance Engineer

Maintenance Engineer

Location: Boston, MA

Reporting to: Maintenance Engineer

Internal: Time Out Market


Role Overview

We love what we do – and it shows! Time Out Market is the division of Time Out that brings our food and cultural experiences to life for our guests, readers and clients.


The Assistant Maintenance Engineer is a part-time employee that will support the Maintenance Engineer in the execution of general maintenance and repairs for the Time Out Market, ensuring a satisfactory customer and vendor experience.



  • Ensure the Market is in full working order and maintenance requests are being fulfilled for all locations (including FOH, BOH, vendor kitchens, and kiosks).
  • Perform a variety of functions to ensure stations are in good repair, including carpentry, plumbing, electrical, HVAC, and tiling
  • Follow and perform daily, weekly, and monthly checklist through CMMS support software to ensure all building needs are being met and checked as needed
  • Follow Market Operations Management guidelines to ensure recordkeeping and documentation is in full compliance to ensure smooth operations as well as limit liabilities with city, federal, and state laws
  • Ensure health, safety, and sanitation requirements are in compliance with the Department of Health, OSHA, and any city or state agencies
  • Participate in maintenance projects, and execute preventative/planned requests, ensuring no emergencies/reactive needs arise
  • Respond to all building related safety concerns, breakdowns, and maintenance visits and inform management team.
  • Evaluate, make sound decisions and take actions based on previous experience and good judgement, revising procedures as needed to accommodate unusual situations
  • Interact with all department personnel, Market and vendor staff as needed
  • Maintain positive and professional relations with vendors. Manage interaction of vendors on property with our staff
  • Collaborate and execute action plans for any areas that need improvement or are in a critical situation following TOM policies and procedures
  • Maintain a professional, neat and well-groomed appearance adhering to Company standards
  • Comply with Time Out Market policies and procedures


General Requirements

  • 21+ years of age
  • Possession of or the ability to possess all state required work cards
  • Proof of eligibility to work in the United States
  • Proof of a valid Driver License


Education Requirements

  • High School Diploma required.


Working Knowledge Requirements

  • Recent experience in a similar role, within a commercial hospitality venue a plus
  • Knowledge of electrical, plumbing, HVAC, carpentry, tiling, and state/city building codes
  • General understanding of maintenance & rehabilitation (painting, drywall, patching)
  • Ability to accurately compute and manipulate mathematical calculations, and provide a variety of methods to solve both mathematical and practical problems in situations where only limited standardization exists
  • Must have working knowledge of hand/power tools



  • Must have strong problem-solving skills
  • Ability to lead by example
  • Ability to act in a professional manner always
  • Ability to communicate effectively and assertively in multiple languages, both verbally and in writing, the staff, clients, and the public
  • Ability to maintain a high level of confidentiality
  • Ability to demonstrate a positive attitude always
  • Ability to keep an open and objective view
  • Ability to listen empathetically and be respectful always
  • Ability to maintain composure and stay focused
  • Ability to maintain personal integrity
  • Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
  • Ability to handle a fast-paced, busy, and somewhat stressful environment
  • Ability to work independently
  • Ability to work under pressure and meet deadlines
  • Ability to demonstrate punctuality and reliability, role modeling attendance for other employees
  • Interested in applying but don't tick all the boxes on the list? Please apply, we'd still love to hear from you.   


Physical Demands

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

=        Must present and maintain a professional image to further the overall theme of the venue

=        Must have good positive energy throughout the day

=        Must be able to read computer monitors

=        Must be observant and quick to respond to various situations

=        Must be able to move quickly throughout work and set the pace in the office and/or venue

=        Must be able to sit and/or stand for extended periods of time, including standing for up to 5 hours

=        Must be dexterous and able to participate in all service aspects

=        Must be able to twist, tow (push or pull), reach, bend, climb, and carry as necessary

=        Must be able to push and lift up to 25 lbs

=        Ability to use hands to handle, or feel objects, tools or controls

=        Ability to reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl

=        Ability to talk, hear, taste and smell

=        Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus


Work Environment and Schedule

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

=        Small to Medium office environment

=        Personal desk space

=        Restaurant environment

=        5-25% Local Travel

=        Noise level in the work environment is usually moderate. Occasionally work in an environment that is subject to varying levels of noise and crowds the severity of which depends upon Guest volume

=        Work varied shifts to include days, nights, weekends, and holidays.


Culture Fit:

At Time Out Group we believe in diversity and equal opportunity for all people.  We do not discriminate against external or internal candidates on the basis of age; disability; gender reassignment; race; religion or belief; sex; sexual orientation; marriage and civil partnership; and pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world and the pursuit of happiness, after all, we are in the happiness business.

Company Overview – Time Out Market

Time Out Market – part of Time Out Group plc – is bringing the best of the city together under one roof: its best restaurants, bars and cultural experiences, based on the editorial curation Time Out has always been known for. The world’s first food and cultural market experience based wholly on editorial curation, Time Out Market captures decades of local knowledge, independent reviews and expert opinions. Everything that is being offered in Time Out Market must have been reviewed with four or five stars, and not one star less, by independent Time Out journalists.

The first Time Out Market opened in 2014 in a historic market hall in Lisbon and quickly turned into a huge success; with 3.6 million visitors in 2017 it is Portugal’s most popular attraction. This unique format, which is all about making high-quality fine food affordable and accessible for all, is now coming to other great cities around the world. The Group has seven new sites in the pipeline: New Time Out Markets are set to open in Miami, New York, Boston, Chicago and Montreal in 2019 and in Prague and London-Waterloo in 2021 – all featuring the cities’ best and most celebrated chefs, restaurateurs, drinks and cultural experiences.


About Time Out Group plc

Time Out is a global media and entertainment business that helps people make the most of the city.

It all started in 1968 in London when Time Out helped people explore the exciting new urban cultures that had started up all over the capital. Since then, this iconic brand has consistently maintained its status as the go-to source of inspiration for both locals and visitors alike.

Today, Time Out’s digital and physical presence comprises websites, mobile, social media, magazines, Live Events and Time Out Market. Across these platforms Time Out distributes its high-quality content – curated by professional journalists – around the best food, drink, music, theatre, art, travel and entertainment across 315 cities and in 58 countries. Time Out is monetising this global reach and its strong traffic from a desirable audience via digital and print advertising as well as e-commerce.

In June 2016, Time Out Group was listed on London's AIM stock exchange, raising investment to position the company for the next stage of its growth and development. It’s an exciting time as we’re transforming this iconic brand into a global media and entertainment brand and continue to shape the future of the city experience for both locals and visitors.

Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world’s greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with colleagues from New York to Paris, Tokyo and Sydney and beyond. We are all driven by our passion to deliver the very best of the city experience and by our belief in the power of discovery. Our integrity, passion, curiosity, creativity and openness make us successful and a unique team.