Bartender

 

Bartender

Location: Boston, MA

Reporting to: Market AGM - GM

Internal: Time Out Market

Role Overview

We love what we do – and it shows! Time Out Market is the division of Time Out that brings our food and cultural experiences to life for our guests, readers and clients.

Our Market Bartenders take the lead in ensuring that the best of the city under one roof provides each of our guests and team members a memorable experience with each visit.

Responsibilities:

  • Assist guests with liquor, cocktails, beer and wine

  • Anticipate guest needs. Provide information to guests regarding our venues, menus and pricing

  • Ensure all cocktails, liquor, beer and wine are presented and served correctly and all pouring techniques are adhered to as specified by company standards. 

  • Ensure all liquor, beer, cocktails & wine is served according to the company specifications,

  • Follow the order of service

  • Ensure that all wine lists and cocktail lists are in perfect condition always.

  • Know and describe all liquor, beer, wines and cocktails on the list

  • Participate in training sessions and briefings to improve overall knowledge of liquor, beer, cocktail and wine in general,

  • Attend liquor/wine tastings and meetings on designated days

  • Attend trade events and liquor/wine tastings as requested

  • Maintain company brand “beverage culture” through actively participating in training sessions with the staff

  • Ensure storage rooms, liquor rooms, bars and wine coolers are kept neat and organized

  • Check deliveries to ensure correct quantity, liquor, beer & wine types and vintages are delivered

  • Ensure that glassware and necessary equipment for liquor, beer & wine is always within the par levels and anticipate lead times for further ordering

  • Maintain proper inventory levels of liquor, beer, wine, other beverages and supplies

  • Check beverage and food orders prior to serving to ensure that they are correct, properly presented and that special requests have been met

  • Organize and prioritize service per appropriate service sequence

  • Ensure proper maintenance of bar areas. 

  • Ability to create and maintain service rapport through the company corporate philosophy

  • Respond to guest inquiries and requests in a courteous and polite manner

  • Adhere to all company Standard Operating Procedures

  • Maintain all Company Sequence of Service Standards

  • Comply with all safety and health department procedures and all state and federal liquor laws.

  • Maintain company safety and sanitation standards

  • Ensure nightly/weekly and opening/running/closing duties are completed

  • Assists and/ or completes additional tasks as assigned


Skills:

  • Must have strong problem-solving skills

  • Ability to lead by example

  • Ability to act in a professional manner always

  • Ability to demonstrate a positive attitude always

  • Ability to keep an open and objective view

  • Ability to listen empathetically and be respectful always

  • Ability to maintain composure and stay focused

  • Ability to maintain personal integrity

  • Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions

  • Ability to handle a fast-paced, busy, and somewhat stressful environment

  • Ability to work under pressure

  • Interested in applying but don't tick all the boxes on the list? Please apply, we'd still love to hear from you.   

 

General Requirements:

  • 21+ years of age

    Possession of or the ability to possess all state required work cards

    Proof of eligibility to work in the United States


Education Requirements:

  • High School Diploma required. Bachelor’s degree preferred

 

Working Knowledge Requirements:

  • Expert knowledge of restaurant operations including food, beverage, service techniques, and guest interaction

  • Above average skill in math and algebraic equations using percentage

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

  • Must present and maintain a professional image to further the overall theme of the venue

  • Must have good positive energy throughout the day

  • Must be able to read the computer monitors

  • Must be able to print legibly for employees, management, and guests to read

  • Must be observant and quick to respond to various situations

  • Must be able to move quickly through work and set the pace in the office and/or venue

  • Must be able to sit and/or stand for extended periods of time

  • Must be dexterous and able to participate in all service aspects.

  • Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary

  • Must be able to push and lift up to 25 lbs

  • Ability to use hands to handle, or feel objects, tools or controls

  • Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl

  • Ability to talk, hear, taste, and smell

  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

 

Work Environment and Schedule:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

 

Restaurant environment

  • Noise level in the work environment is usually moderate. Occasionally work in an environment that is subject to varying levels of noise and crowds the severity of which depends upon Guest volume

  • Work varied shifts to include days, nights, weekends and holidays

 

What we look for in a candidate:

Time Out is a company filled with individuals as diverse as the cities we live in and cover.  At the same time there are common characteristics and values we all share. To join our team, you’ll want to…

  • Be commercially astute

  • Experience at or want to dive headfirst into a fast-paced digital-first company

  • Think globally

  • Have excellent communication and relationship building skills

  • Have a high sense of ownership, urgency and drive

  • Be a team player


Culture Fit:

At Time Out Group we believe in diversity and equal opportunity for all people.  We do not discriminate against external or internal candidates on the basis of age; disability; gender reassignment; race; religion or belief; sex; sexual orientation; marriage and civil partnership; and pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world and the pursuit of happiness, after all, we are in the happiness business.


Company Overview – Time Out Market

Time Out Market – part of Time Out Group plc – is bringing the best of the city together under one roof: its best restaurants, bars and cultural experiences, based on the editorial curation Time Out has always been known for. The world’s first food and cultural market experience based wholly on editorial curation, Time Out Market captures decades of local knowledge, independent reviews and expert opinions. Everything that is being offered in Time Out Market must have been reviewed with four or five stars, and not one star less, by independent Time Out journalists.


The first Time Out Market opened in 2014 in a historic market hall in Lisbon and quickly turned into a huge success; with 3.6 million visitors in 2017 it is Portugal’s most popular attraction. This unique format, which is all about making high-quality fine food affordable and accessible for all, is now coming to other great cities around the world. The Group has seven new sites in the pipeline: New Time Out Markets are set to open in Miami, New York, Boston, Chicago and Montreal in 2019 and in Prague and London-Waterloo in 2021 – all featuring the cities’ best and most celebrated chefs, restaurateurs, drinks and cultural experiences.


About Time Out Group plc

Time Out is a global media and entertainment business that helps people make the most of the city.

It all started in 1968 in London when Time Out helped people explore the exciting new urban cultures that had started up all over the capital. Since then, this iconic brand has consistently maintained its status as the go-to source of inspiration for both locals and visitors alike.


Today, Time Out’s digital and physical presence comprises websites, mobile, social media, magazines, Live Events and Time Out Market. Across these platforms Time Out distributes its high-quality content – curated by professional journalists – around the best food, drink, music, theatre, art, travel and entertainment across 315 cities and in 58 countries. Time Out is monetising this global reach and its strong traffic from a desirable audience via digital and print advertising as well as e-commerce.


In June 2016, Time Out Group was listed on London's AIM stock exchange, raising investment to position the company for the next stage of its growth and development. It’s an exciting time as we’re transforming this iconic brand into a global media and entertainment brand and continue to shape the future of the city experience for both locals and visitors.

Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world’s greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with colleagues from New York to Paris, Tokyo and Sydney and beyond. We are all driven by our passion to deliver the very best of the city experience and by our belief in the power of discovery. Our integrity, passion, curiosity, creativity and openness make us successful and a unique team.