Programmatic Sales & Operations Manager

Programmatic Sales & Operations Manager

Location: New York, US
Reporting to: President, Time Out North America

Managing Director, Global Ad Operations & Innovation

Internal: Media Sales, Time Out Digital

Role Overview

Time Out is seeking a Programmatic Sales & Operation Manager to join our New York team! We are looking for a subject matter expert on programmatic and the programmatic ecosystem to oversee OMP revenue delivery to Time Out North America, develop Programmatic Guarantee and PMP business, and work closely with the North American sales team to uncover programmatic budgets, navigate sales and close new business.  This is a client-facing role and requires excellent sales and presentation skills as you represent Time Out to ad agencies and assigned clients.  

Key Responsibilities

Programmatic Sales Leadership

  • Be a programmatic evangelist, helping sales managers become fluent in programmatic to drive development of PMP and Programmatic Guarantee business for their accounts.

  • Establish relationships with agency programmatic planning and buying groups

  • Manage day-to-day relationships with DSPs, trading desks, buying platforms and open auction environments

  • Proactively identify and engage with entities in the North American market who are assuming more responsibility and control over digital budgets for display and video

  • Analyze, negotiate, execute and monitor private marketplace and programmatic campaigns

  • Assist sales team with technical programmatic inquiries


  • Manage third party platforms to monetize the entire Time Out North America digital portfolio, and liaise with colleagues in Ad Ops to ensure successful display, video and mobile campaigns (including set up, trafficking, optimization, delivery, reporting and analytics)

  • Key stakeholder and participant in the ongoing inventory set up and data targeting to create a higher value proposition

  • Use data and analysis to identify strategic optimization opportunities to increase revenue and maximize yield within the programmatic stack

  • Ensure core reporting and analytics infrastructure and programmatic models are in place, maintained and developed in line with market change and the business needs.

  • Deliver clear, accurate and timely monthly reporting


  • Collaborate with Sales and Operations management to set, monitor and optimize programmatic pricing, CPMs deliver and sell-through.

  • Assist marketing with the creation of case studies to document repeatable success stories

  • Create and oversee monthly programmatic revenue reporting processes with Time Out North America’s management team to ensure accurate forecasting and budgeting

  • Development of a programmatic inventory strategy to maximize and optimize programmatic revenue 

  • Contribute to the strategic programmatic roadmap across the entire commercial division.  

  • Participate in sourcing and vetting programmatic partnerships.


Skills and Experience

  • Bachelor’s Degree

  • 3+ years experience in Programmatic, Yield Management, Sales Analytics

  • Experience leading conversations with trading desks

  • Deep understanding and experience with adtech platforms

  • Strong working knowledge of DMP, RTB, PMP, DSP, SSP, ad exchanges and third party data exchanges

  • Experience with DFP

  • Strong analytical background and problem-solving skills

  • Ability to navigate complex processes


What we look for in a candidate 

Time Out is a company filled with individuals as diverse as the cities we live in and cover.  At the same time there are common characteristics and values we all share. To join our team, you’ll want to…

  • Be commercially astute

  • Either have experience or want to dive headfirst into a fast-paced digital-first company

  • Think globally

  • Have excellent communication and relationship building skills

  • Have a high sense of ownership, urgency and drive

  • Be a team player


Culture Fit 

At Time Out Group we believe in diversity and equal opportunity for all people.  We do not discriminate against external or internal candidates on the basis of age; disability; gender reassignment; race; religion or belief; sex; sexual orientation; marriage and civil partnership; and pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world and the pursuit of happiness, after all, we are in the happiness business.

 About Time Out Group plc

Time Out Group is a global media and entertainment business that inspires and enables people to explore and enjoy the best of the city.


It all started in 1968 in London when Time Out helped people discover the exciting new urban cultures that had started up all over the capital. Since then, this iconic brand has consistently maintained its status as the go-to source of inspiration for both locals and visitors alike.


Time Out Group comprises two highly synergistic business divisions: Time Out Media and Time Out Market. Across both business divisions, the Group’s mission is to help people around the world go out better.

Time Out Media’s digital and physical presence comprises websites, mobile, social media, magazines and Live Events. Across these platforms, Time Out distributes its high-quality content – written and curated by professional journalists – around the best food, drinks, culture, art, music, theatre, travel and entertainment in 315 cities and 58 countries. Time Out is monetising this global reach and its strong traffic from a desirable audience via digital and print advertising as well as e-commerce. Since its launch over 50 years ago, Time Out has become a global brand that advertisers and consumers love and trust.


Time Out Market is a food and cultural market leveraging the Time Out brand to bring the best of the city under one roof: its best chefs, drinks and cultural experiences, based on the editorial curation Time Out has always been known for.  The first Time Out Market opened in 2014 in a historic market hall in Lisbon and quickly turned into a huge success; with 3.9 million visitors in 2018 it is now Portugal’s most popular attraction. This unique format, which is all about making high-quality fine food affordable and accessible for all, is now coming to other great cities around the world. New Time Out Markets are open in Miami, New York, and Boston, with more on the way in Chicago and Montreal in 2019; Dubai in 2020, London-Waterloo in 2021 and Prague in 2022 – all featuring the cities’ best and most celebrated chefs, restaurateurs, drinks and cultural experiences.


In June 2016, Time Out Group was listed on London's AIM stock exchange, raising investment to position the company for the next stage of its growth and development. It’s an exciting time as we’re transforming this iconic brand into a global media and entertainment brand and continue to shape the future of the city experience for both locals and visitors.


Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world’s greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with colleagues from New York to Paris, Tokyo and Sydney and beyond. It’s our integrity, passion, curiosity, creativity and openness that make us successful and a unique team.