Director of Engineering/Technology

Location: London, King’s Cross
Department: Technology
Reporting to: Group CEO

Role Overview

We are seeking a Director of Engineering to join the Time Out team who will own the alignment between our technology and our business objectives, and shape the engineering culture of the company with a focus on simplicity, scalability, problem solving and successful delivery. You will collaborate with product and executive leadership to set long term goals, define strategy, and ensure that technology supports our key business objectives. You will approach your role with a product-oriented mindset to ensure we are delivering solutions that meet user needs and drive business outcomes. You will lead all aspects of our technology platform, including the frontend, backend and operations for our consumer site, ecommerce platform, internal tools, data, ad-tech and marketing stacks. You will lead and develop the software engineering team of approximately 15 people in an agile environment. 

Key Responsibilities

● Partner closely with product and business counterparts to inform strategy, prioritize work, maintain focus and drive execution.
● Provide technology insights to the executive team, and advise and guide technical choices across the entire organization; keep on top of new and emerging technology trends; guide build vs. buy decisions. 
● Use an evidence-based approach to deliver against user needs and business objectives. 
● Lead the day to day operations of several small engineering teams in coordination to develop scalable software solutions.
● Build a nimble, responsive, high-performing team using agile methodologies to drive continuous improvement and accelerated delivery.
● Guide team members to choose the best approach and language for tackling specific technical challenges, and in making wise trade-offs to support the business.
● Accountable for the quality, reliability, security, and recoverability of our platform services and data. 
● Ensure the team can make sustainable technical and architectural decisions about new platforms and frameworks; help put systems in place to make all teams work more effectively.
● Develop a high-performing team that collaborates effectively across different functions and geographies; create a culture of problem-solvers.
● Provide day to day people management for your team leads, providing technical and career growth opportunities for team members.
● Work closely with Finance to manage annual team budget, headcount, forecasting, capex and R&D reporting. 
● Manage the evaluation, selection and negotiation of contracts with third party vendors or software providers as needed. 

Skills and Experience

● At least a BS/BA in Computer Science/Math or equivalent experience.
● 5+ years experience managing people in multiple teams, and mentoring engineers at all experience levels.
● Experience writing software for at least eight years is preferred. 
● Demonstrated effective communication and relationship building skills across internal and external partners. Strong ability to communicate with technical and non-technical audiences.
● Data focussed in all aspects of work from modeling and detection through to reporting.
● Passion for customers, technology, delivering high-quality products and services, and applying new technologies and practices. 
● Comfortable with current operational/DevOps practices.
o We are hosted on AWS using CloudFormation and are looking at Kubernetes.
● Comfortable with a range of languages and platforms and able to shift between them.
o We currently use Javascript, Python, Scala and PHP across the platform.
● Experience working with databases using SQL.
● Experience working in an Agile environment.
● Experience using modern source control systems.
● Understands potential breakpoints when scaling for the web.
● Strong belief in consistent coding practices and technical design rigor.

Leadership Style and Principles

● We believe that people are at the heart of our organization, and as leaders we believe that taking care of people and their human needs is our first priority.
● We work and lead across functions, job titles, and areas of responsibilities.
● We encourage and work and lead in the generative organizational model - and we are always seeking to improve in this area.
● We work together in a bottom up fashion - leadership provides direction and facilitates ideas and ways of working from everyone at every level.
● We believe leaders are coaches and not commanders.
● We embrace the DevOps culture and the ways of working, and what that implies for leadership.
● All areas and functions are held to a common standard, and are expected to participate in the common processes (technical review, product review, etc…) and leaders are here to help hold everyone to that standard.

What we look for in a candidate

Time Out is a company filled with individuals as diverse as the cities we live in and cover.  At the same time there are common characteristics we all share. To join our team you’ll want to…

● Have excellent communication and relationship building skills.
● Be a team player and ready to engage and debate.
● Be commercially astute - make tradeoffs against business and revenue considerations.
● Have a high sense of ownership, urgency and drive.
● Pragmatic instead of dogmatic - choose design approaches based on engineering and human principles.
● Be flexible but persistent - ready to change how you get things done, but persistent in the pursuit of excellence.
● Be ready and willing to work in an environment that is still maturing and figuring out processes and technologies.
● Be a lifelong learner, proactive in the pursuit of your own growth.
● Willingness to learn and take on additional tasks both technically and for people management.

About Our Culture

At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.

About Time Out Group plc

Time Out Group is a global media and leisure business that inspires and enables people to explore and enjoy the best of the city.

It all began in London in 1968 when Time Out helped people discover the exciting new urban cultures that had started up all over the capital. Since then, this iconic brand has consistently maintained its status as the go-to source of inspiration for both locals and visitors alike.

Time Out Group has been named one of the Most Innovative Companies for 2020 by Fast Company - this prestigious annual list honours the businesses making the most profound impact on both industry and culture, showcasing a variety of ways to thrive in today’s fast-changing world. The Group comprises two highly synergistic business divisions: Time Out Media and Time Out Market.

Time Out Media’s digital and physical media proposition comprises websites, mobile, social media, print and live events. Across these platforms, Time Out distributes its high-quality content – written and curated by local expert journalists – around the best food, drinks, culture, art, music, theatre, travel and entertainment in 328 cities and 58 countries. The Company is monetising this global reach and its strong traffic from a desirable audience via digital and print advertising as well as e-commerce. Since its launch 50 years ago, Time Out has become a global brand that advertisers and consumers love and trust.

Time Out Market is a food and cultural market leveraging the Time Out brand to bring the best of the city under one roof: its best chefs, drinks and cultural experiences – based on the editorial curation Time Out has always been known for. The world’s first food and cultural market experience based wholly on editorial curation, Time Out Market captures decades of local knowledge, independent reviews and expert opinions. Everything that is being offered in Time Out Market must have been reviewed with four or five stars, and not one star less, by independent Time Out journalists.

The first Time Out Market opened in Lisbon in 2014 and is now Portugal’s most popular attraction with 4.1 million visitors in 2019. Following this success, five new Time Out Markets opened in North America in 2019 in Miami, New York, Boston, Montréal and Chicago. A further pipeline of other global locations includes Dubai, Porto, London and Prague.

Across both business divisions, the Group’s mission is to help people around the world go out better. 

 

Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world’s greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with colleagues from New York to Paris, Tokyo and Sydney and beyond. It’s our integrity, passion, curiosity, creativity and openness that make us successful and a unique team.

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