Sales Manager, Offers

Location: London
Reporting to: Senior Director Local Businesses
Internal: E-Commerce

Role Overview

As UK Sales Manager, Offers you will have responsibility for the UK Time Out Exclusive Offers team which sources and sells deals to our ever growing audience through our online channels and magazine, helping to grow our multi million pound transactional deals business. You will be tasked with structuring, managing and developing a team of 5 Sales and Account Managers, in addition to developing and driving your own portfolio of business. The Sales and Account Managers are responsible for driving existing and new business as well as ongoing account management.  You will be hands on with your team, be client facing and able to build a strategy to increase Time Out’s business with large scale partners and customers to achieve their revenue goals. 

You'll work with other heads of departments to cooperatively build growth plans, share new ideas, business opportunities and best practices. You will have a tangible track record of leading a partnerships or business development team within a senior role in the e-commerce and preferably the daily deals space. You will have significant experience in structuring, managing and developing Sales teams having worked in both best practice structured environments and in smaller developing businesses.

For the right candidate, we are offering the opportunity to join an exciting, growing, company in the midst of capitalising on its global brand by becoming fully transactional. You will have the chance to work with some of the biggest names in the entertainment and hospitality sectors. On offer are; a competitive package, excellent bonus and benefits, as well as long term growth and career prospects.

Key Responsibilities

  • Source, own and manage your own portfolio of deals and deliver against personal revenue targets
  • Develop and execute sales plans for existing and new merchants across multiple categories, defining and growing each category, including specific targets, KPIs and reports to measure and build on performance
  • Utilise analytics tools to undertake detailed analysis of trade performance, including reviewing successes, weaknesses and opportunities in order to continuously deliver business objectives
  • Own, develop and manage the trading calendar with regards to trading priorities including exclusives and general promotional activities in order to maximise sales and grow audience & coordinate delivery across online and offline channels
  • Define and refine the skills, structures, processes and performance measures needed within the sales team to drive growth
  • Engage, develop and train the sales team, providing leadership to ensure a sales focus and culture is embedded in the team
  • Increase the company’s profile in the trade and wider consumer market 
  • Be a champion of the company reporting system(s) and develop sales reporting formats for the senior management team and own team development 
  • Support the Snr Director to develop and implement strategies in area of responsibility to achieve company growth, profit and brand objectives
  • Support with ad-hoc projects as they arise.


Skills and Experience

  • Degree qualified
  • Extensive experience in the Ecommerce business across Marketing, Product, IT, Operations, Finance, ideally within the entertainment or theatre sector and with a Merchandising/Trading background
  • Excellent relationship management skills at a senior level 
  • 2-5 years’ experience of managing a sales team demonstrating excellent people management and leadship skills 
  • Strong commercial acumen, highly numerate, analytical and data driven with evidence of meeting/exceeding sales targets, along with growing sales revenue/net profit
  • Excellent planning & organising capabilities
  • Self-motivated with a strong entrepreneurial spirit to rapidly drive business growth 
  • The ability to work collaboratively with different functions and skillsets, at all levels
  • Clear communication with the ability to present information succinctly and charismatically, verbally and written


What we look for in a candidate

Time Out is a company filled with individuals as diverse as the cities we live in and cover.  At the same time there are common characteristics and values we all share. To join our team, you’ll want to… 

  • Be commercially astute
  • Either have experience at or want to dive headfirst into a fast-paced digital-first company
  • Think globally
  • Have excellent communication and relationship building skills
  • Have a high sense of ownership, urgency and drive
  • Be a team player


Culture Fit

At Time Out Group we believe in diversity and equal opportunity for all people.  We do not discriminate against external or internal candidates on the basis of age; disability; gender reassignment; race; religion or belief; sex; sexual orientation; marriage and civil partnership; and pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world and the pursuit of happiness, after all, we are in the happiness business.


Company Overview – Time Out Digital

Time Out Group comprises two business divisions. Time Out Market and Time Out Digital. Time Out Digital is the Group’s multi-platform media, entertainment and e-commerce business with a global content distribution network comprising online, mobile, apps, social channels, magazines, guides, Live Events and international licensing agreements. Time Out seeks to grow earnings from B2C and B2B relationships through e-commerce and offers as well as through advertising from businesses, including both global brands and local businesses. The Group manages its own operations across 76 cities and 20 countries and extends that reach through franchise partners in a further 32 cities across the world.

About Time Out Group plc

Time Out is, and always has been, your best friend in the city. It all began in London in 1968 when Time Out helped people explore the exciting new urban cultures that started up all over the capital and we have consistently maintained our status as the ‘go to’ source of inspiration for both locals and visitors alike. Today, we are bringing our hunger for discovery and our honest voice to 108 cities in 39 countries all over the world, reaching a global monthly audience of 217 million. We are proud to say that we are now the leading global media and entertainment business that inspires and enables people to make the most of the city. If you want to know about food, attractions, art, culture, shopping, nightlife and travel, then Time Out is your social companion.

Everything we do helps people discover, book and share what the world’s cities have to offer. From our powerful content and top-quality curation to the products and selected offers that can be booked directly with us, the solutions for partners to connect with our audience, or the imagination of our Live Events – we are global and no one knows the city like us. Our global reach includes a massive online presence, mobile applications, city magazines, guides and more. Now Time Out Market is taking that to the next level, bringing the best of a city together under one roof in Lisbon, and in other cities around the world soon.

In 2016, Time Out Group was listed on London's AIM stock exchange, raising investment to position the company for the next stage of its growth and development. It is an exciting time as we are evolving this iconic brand into a digital, transactional business and continue to shape the future of the city experience for both locals and visitors.

Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world’s greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with colleagues from New York to Paris, Tokyo and Sydney and beyond. We are all driven by our passion to deliver the very best of the city experience and by our belief in the power of discovery. Our integrity, passion, curiosity, creativity and openness make us successful and a unique team.

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